Technical Support

Although we don't get very many technical support calls, we are always happy to answer your questions.

If you are going to call, please help us at the outset by announcing yourself along with the title of the software in question (with version #), and the nature of the operating system you are using...
You probably will not have the problem while we are on the phone. (It seems like you never do.) However, we know where most of the bodies are buried and, with just a few clicks, you'll be on your way.

Before you call however, breathe, and click-on the product title on the right. The answer is likely in there.

Product Support Forums

Post your questions to the forum and our support staff and other JIAN software users and experts can answer them, or search for questions that others have had answered already.
Go to the forums