Product Support: FAQ

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BizPlanBuilder v10 /11

Uh Oh... Vista can't find an ActiveX / OCX control

We hate it when this happens...
(Not sure why this happens, but it does occasionally.)

Here is the link to the msinet.ocx control:

http://activex.microsoft.com/controls/vb6/msinet.cab

After downloading, do the following:

* 1) open the downloaded CAB file by double clicking it inside Windows (or via Microsoft's CabView utility)
* 2) extract the files from the CAB (usually MSINET.INF and MSINET.OCX) to a folder
* 3) right click on the extracted MSINET.INF file and choose Install

Please do the following at a command prompt:

1. regsvr32 /u msinet.ocx
2. regsvr32 "c:\msinet.ocx"

On number 2, make sure to include the path to the ocx file on your hard drive where you extracted it. (when you downloaded the http://activex.microsoft.com/controls/vb6/msinet.cab)

The first one unregisters the ocx and the second one re-register it. The reason for this is that the original installer is having trouble correctly register the ocx on your Vista system.